‘In today’s retail world,
it is not the doing that is the problem,
it is the knowing what to do! ‘

My mission is simple, ‘To make good people into great retailers!’

Bringing you ‘Retail Thought Leadership.’
We assess the implications of the latest retail trends to your business, and the increasing impact of technology, ethics & sustainability.

Sharing with you the benefits of our ‘Client Success Stories.’
We apply to your business the valuable lessons learnt from helping other retailers overcome similar challenges to achieve tangible results.

Defining your ‘Commercial Opportunities & Retail Strategies.’
We challenge retailers on their strategic thinking, giving expert advice on commercial, channel & assortment strategies.

Driving your ‘Customer-Centric Brand Experiences
We help retailers to appreciate the importance of customer-centric approaches in delivering customer experiences in-store and online.

Transforming your ‘Operations & Supply Chains
We provide insights & actions to improve your operational & supply chain efficiency, and your store colleague management & training.

Evolving your ‘Retail Sustainability & Product Circularity
We help businesses to adopt greener, circular practices, through creating an eco-friendly culture, processes & retail sustainability initiatives.

From ambitious start-ups to industry leaders, we have partnered with clients all around the world

We will show you how to replace channels with touchpoints, how linear supply chains must become circular,

why assortments are increasingly virtual, how physical is turning to local, and why products and shops

are not necessarily made for each other anymore.

A summary of our services.

Every retail business, businessman, entrepreneur and shopkeeper is different.

Every client project and collaboration we plan and deliver is different.

Study the menu of our services and if you can’t find what you want, then we will prepare something just for you.

let’s cook something up together

We will create a blueprint for your new ‘agile organisation,’ its structure and its processes.
We will integrate your people with technology, generate commercial sales through sustainability,
stimulate customer loyalty through ethical behaviour, and achieve profit without profiteering.

Let’s do something great together.

Newsletter

’52 Steps to the Perfect Shop!’ weekly newsletter

For everyone looking to improve their physical shops,
or even thinking of opening their first pop-up or permanent shop,
we have written the ’52 Steps to the Perfect Shop!’ weekly newsletter, delivered direct to your inbox.

You too can have ‘The Perfect Shop’ by this time next year!